Support

Verification is usually approved within 24 hours. Once approved, you will receive a message on your dashboard with your wallet credentials and KYC link.

After your verification is approved, go to your Dashboard and check the admin message. You will find your wallet username, password, and a KYC link. Login with those credentials, complete the KYC steps, take a full screenshot, and upload it on the Verification page.

Withdrawals are processed within 10–15 minutes after you submit a request. If it takes longer than 30 minutes, please contact support with your User ID.

No. For security reasons, payment numbers are permanently locked once saved. If you absolutely need to change it, please contact support — but this is only possible before any withdrawal has been made.

Check the admin message on your Dashboard for the rejection reason. Then go to the Verification page and re-submit with correct information and a clear photo of your National ID or Passport.

First, check your Dashboard for the payment proof image. If the proof shows the payment was sent but you didn't receive it, contact us on WhatsApp with your User ID and the payment proof screenshot.

Yes. EarnPlay BD is a legitimate ad revenue sharing platform operating in Bangladesh. We use KYC verification to protect all users. Thousands of users have already received their payments successfully.

Password reset is coming soon. For now, please contact our support team on WhatsApp with your registered email address. We will help you regain access to your account.